Terms and Conditions

1. Introduction

This website can be accessed at https://1023quarters.com/, including related mobi-sites and software applications (the “Website”), and is owned by Simas Corporation (Pty) Ltd T/A 1023 QUARTERS (“1023 QUARTERS”, “1023quarters.com”, “we”, “us”, and “our”). Our online identity also refers to the website as the “1023 Quarters Syndicate” or “Terminal”.

These Terms and Conditions govern the ordering, sale, and delivery of Goods, as well as the use of the Website. By using the Website and clicking on any “Register”, “Subscribe”, “Sign Up”, “Order”, or “Buy” buttons, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

1023 QUARTERS curates and sells high-end alternative apparel and accessories. We may also allow approved third-party manufacturers (such as Punk Rave) to list and supply Goods directly to you via our international dropshipping infrastructure.

2. Consumer Protection & Important Notices

These Terms and Conditions apply to users who are consumers for the purposes of the South African Consumer Protection Act, 68 of 2008 (the “CPA”). Because 1023 QUARTERS operates globally, international buyers agree to these terms while recognizing our primary corporate jurisdiction.

Your attention is drawn to clauses that:

  • Limit the risk or liability of 1023 QUARTERS;
  • Create risk or liability for the user (such as international customs duties);
  • Compel the user to indemnify 1023 QUARTERS.

By using this Website in any way, you are deemed to have accepted all Terms and Conditions unconditionally.

3. Returns, Exchanges, and Refunds

All purchases made on 1023quarters.com are subject to our Returns and Refunds Policy, which is incorporated herein by reference.

  • Global Returns: We do not offer cash refunds for change of mind. Approved returns are compensated via store credit only.
  • Timeframe: You have 14 days from the date of delivery to request a return or size exchange for eligible, non-defective items.
  • Customer Liability: For non-defective returns or size exchanges, the customer is strictly responsible for all international return courier fees to our designated facility.
  • Defective Goods: Factory defects reported within the applicable warranty period will be assessed for repair, replacement, or refund in accordance with the CPA.
  • Exceptions: Lingerie, underwear, custom orders, clearance items, and consumable products cannot be returned unless legally confirmed as defective.

4. User Registration and Security

Only registered users or authorized guests may order Goods.

  • You agree that your username and password will be used for personal use only and will not be disclosed to any third party.
  • You are liable for the payment of any order placed using your account credentials, regardless of whether the use was unauthorized, unless the order is cancelled by you prior to dispatch.
  • By using the Website, you warrant that you are 18 years of age or older.
  • You agree not to use any device, software, or script to interfere with the proper working of the Website, nor to distribute material that is defamatory, offensive, or unlawful.

5. Sales Conclusion and Stock Availability

  • Order Acceptance: Placing Goods in a shopping basket does not constitute an order. An agreement of sale between you and 1023 QUARTERS only comes into effect upon our dispatch and delivery of the Goods.
  • Pricing and Stock: Stock is limited and pricing may change without notice. In cases where Goods are supplied via an international factory (e.g., Punk Rave), we rely on their inventory data. If an item is sold out after payment is captured, you will be notified immediately and refunded in full.
  • Resale Prohibition: Certain Goods may not be purchased for commercial resale. We reserve the right to cancel orders suspected of unauthorized retail arbitrage.

6. Payment Processing

We utilize secure online payment facilities with advanced encryption. Payment can be made via:

  • Credit Card / Debit Card (additional verification may be required to prevent fraud).
  • Direct Bank Deposit / Electronic Funds Transfer (EFT). Payments must clear within 5 days, or the order will be voided.
  • 1023 QUARTERS Digital Vouchers or Store Credit.

7. Global Delivery and Customs

  • Dispatch: We dispatch internationally. Delivery times vary based on the destination and the specific manufacturing facility fulfilling the payload.
  • Customs and Duties: All international import taxes, customs duties, and border brokerage fees are the sole responsibility of the customer.
  • Liability: 1023 QUARTERS’s delivery obligation is fulfilled when the product is delivered to the physical address nominated by you. We are not responsible for packages abandoned at customs due to unpaid duties.

8. Gift Vouchers and Coupons

  • Vouchers: Valid for 12 months after sale. Not redeemable for cash.
  • Coupons: Issued at our sole discretion. Generally limited to one per order, per user. They cannot be exchanged for cash and do not apply retroactively to existing orders.

9. Privacy Policy

We respect your privacy and take reasonable measures to protect it.

  • We collect your name, email, physical address, and order data strictly to fulfill sales, arrange international delivery, and improve the digital terminal experience.
  • We will not sell your personal information. Data is only shared with our shipping partners and international manufacturers specifically to execute your order.
  • Our Website uses cookies to facilitate your ongoing access. Disabling cookies may limit your ability to use the Website.

10. Copyright and Intellectual Property

The Website Content—including text, graphics, layouts, images, and brand lore—is protected by copyright and trademark law. The content is the property of 1023 QUARTERS or its licensed partners (e.g., Punk Rave). You acquire no right or title to the Website Content, and unauthorized reproduction is strictly prohibited.

11. Disclaimers and Limitation of Liability

  • The use of the Website is entirely at your own risk.
  • 1023 QUARTERS disclaims liability for any damage, loss, or expenses (direct or indirect) arising out of your access to the Website.
  • We make no warranty that the Website is free of viruses or destructive code, nor do we accept liability for technical malfunctions outside of our direct control.
  • Indemnification: You indemnify 1023 QUARTERS against any claim or loss suffered by you or a third party arising from your use of this Website or the items purchased on it.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of South Africa. Your continued use of the Website constitutes submission to the jurisdiction of the South African courts (Johannesburg) for any dispute proceedings, without limiting your rights under the CPA.

13. Corporate Information and Legal Notices

For the purposes of formal notices, legal processes, and the Electronic Communications and Transactions (ECT) Act, 1023 QUARTERS’s details are:

  • Website: https://1023quarters.com/
  • Corporate Entity: Simas Corporation (Pty) Ltd T/A 1023 QUARTERS
  • Registration Number: 2019/162925/07
  • Primary Operation: Global Dropshipping / E-Commerce Terminal
  • Physical & Legal Address: 74 George Ave, Sandringham, Johannesburg, 2192, Gauteng, South Africa.
  • Contact Number: +27 79 864 7748
  • Email Address: 1023@1023quarters.com

14. General

  • 1023 QUARTERS may suspend or terminate the Website or any user’s access at its sole discretion, subject to fulfilling existing paid orders.
  • You may not cede or assign your rights under these Terms to any third party.
  • No variation of these Terms will be valid unless published directly on the Website by us.

Last Updated: July 2026